Accessibility Statement

St. Pölten Tourism is committed to ensuring that its websites are accessible to all.

This accessibility statement applies to www.stpoeltentourismus.at

1. Status of compliance with requirements

Due to the following non-conformities / exceptions, this website is partially compliant with Conformity Level AA of the ‘Web Content Accessibility Guidelines – WCAG 2.2’ and with the applicable European Standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services.

2. Content that is not accessible or only partially accessible

The content listed below is not accessible for the following reasons:

a. Incompatibility with accessibility requirements / Disproportionate burden

  • PDF and Word documents (particularly older documents) used on the websites are not accessible. If you require content from one of our PDF or Word documents, please contact us. We will endeavour to provide you with the information in another format.
  • The videos used on our websites are not currently accessible. Adapting them would constitute a disproportionate burden within the meaning of the accessibility regulations. We endeavour to make new videos accessible as soon as possible.
  • In some cases, the alternative text for images has not been chosen optimally; however, we are working to make all images accessible to screen reader users by providing alternative text. Our editors are being made aware of these issues and are receiving appropriate training.
  • We endeavour to write our texts largely without abbreviations or foreign words. We also avoid convoluted sentence structures. If you find a text difficult to understand and therefore consider it only partially accessible, please contact us. We will endeavour to provide you with an easy-to-understand version.
  • Lists such as accommodation lists, event lists, dining lists, POI lists (excursion destinations), service lists, and town and region lists are based on structured data from our tourism database and are currently only partially accessible.
  • The layout of the web pages has been adapted to the display interfaces of the respective devices. Setting the ‘viewport’ tag to ‘maximum-scale=1’ prevents the zoom function from working. Correcting this would have a significant impact on the layout.
  • Several pages contain ‘iframe’ elements without labels.
  • On some pages, there are links without link text.
  • The visual presentation of text and images containing text does not always meet the required minimum contrast ratio (apart from the exceptions provided for in the regulations, e.g. for logos).

The listed non-conformities with the accessibility regulations are being corrected on an ongoing basis.

           b. The content does not fall within the scope of the applicable legislation

  • Recorded time-based media, such as video and audio content, published before 28 June 2025.
  • Interactive maps are currently not accessible. However, the information from the map is available in an accessible format on our website.
  • Third-party content: Our web pages are partly based on content from a decentralised tourism database. Our content partners are required to provide text and media in an accessible format. However, no statement can be made regarding the compliance of this third-party content with accessibility regulations.

3. Preparation of the Accessibility Statement

This statement was drawn up on 20 July 2026.

The statement was drawn up on the basis of an assessment carried out by St. Pölten Tourism of the websites’ compliance with the BaFG, in the form of a self-assessment in accordance with WCAG 2.2.

4. Feedback and contact details

We endeavour to regularly update, expand and continuously improve the content of our website. In doing so, we place particular emphasis on user-friendly design and ensuring that the website is as accessible as possible and can be used without restriction by all visitors.

Should you nevertheless encounter any content or functions that are inaccessible to you, or accessible only to a limited extent, we would be grateful for your feedback. Please send us an email at tourismus@st-poelten.gv.at.

Please describe the barrier you have encountered as precisely as possible and, where possible, provide the link (URL) to the page or document in question. We will examine your enquiry carefully and get in touch with you as soon as possible.